ADAPTIVE ASSISTANCE
Help that understands when to step in and when to step back.
Freekey’s product direction combines intent, task context and demonstrated learner needs to recommend the right level of support while preserving learner autonomy.
Product vision. This page communicates the approved Adaptive Assistance principle. It does not claim that a live learner model or policy engine is active on this marketing site.
TRY THE ASSISTANCE LADDER
The learner can change the level at any time.
The recommended path is visible, not mandatory.
A car travels 120 km in 2 hours. Calculate its speed.
Hint
Try placing distance above time: 120 km ÷ 2 hours.
“Show answer” always works. No repeated confirmation, friction or shame.
THE LEARNING LOOP
Interaction becomes evidence, not a personality label.
- 01Understand likely intent
- 02Recognize task and learning context
- 03Consider demonstrated learner state
- 04Recommend an assistance strategy
- 05Observe the learner response
- 06Adapt future practice and revision
CONTEXT CHANGES THE HELP
The same question can need a different response.
The lab moves through each learning context on its own. Pick one to hold it.
Explanation → Example → Guided practice
The interface keeps Hint, Explain and Show Answer available while making the learning-optimal action clear.
WHAT FREEKEY WILL NOT DO
Learning intelligence without learner control.
Force Help Me Think everywhere
Hide answers behind unnecessary steps
Give clues that reveal the answer anyway
Shame a learner for choosing direct help
Turn observed behaviour into a personality label
Confuse message count with demonstrated struggle
YOUR NEXT LEARNING SYSTEM
Build capability, not dependency.
See how adaptive assistance can fit alongside your educator content and assessment workflow.