Prepami Learning Pvt Ltd Privacy Policy. Effective day 28th Aug 2024
Thank you for choosing to be part of our community at Prepami Learning Pvt., doing business as Prepami Learning Pvt Ltd (“Prepami Learning Pvt Ltd“, “we“, “us“, “our“). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us at [email protected]
When you visit our website https://freekey.ai or By accessing our website and its subdomains (collectively, the “Website”), or by using any of our services (the “Services,” which include the Website and our subdomains), you acknowledge and accept that you are entrusting us with your personal information. We are committed to protecting your privacy and take this responsibility very seriously. This privacy notice aims to provide a clear explanation of the information we collect, how we utilize it, and the rights you have concerning your information. We encourage you to review this notice thoroughly, as it is important. Should you disagree with any terms outlined in this privacy notice, please cease using our Services immediately.
This privacy notice pertains to all information collected through our Services, which include the Website, as well as any related services, sales, marketing, or events.
Please read this privacy notice carefully as it will help you understand what we do with the information that we collect.
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
We collect personal information that you voluntarily provide in various contexts, including, but not limited to, when you register on the Website, request information about our products and Services, participate in activities on the Website, or communicate with us directly. The specific personal information collected will vary depending on the context of your interactions with us, your choices, and the products and features you use. The personal information we may collect includes, but is not limited to, the following:
Personal Information Provided by You. We collect names; phone numbers; email addresses; mailing addresses; job titles; usernames; passwords; contact preferences; contact or authentication data; billing addresses; debit/credit card numbers; and other similar information.
Payment Data. We may collect data required to process your payment transactions, including but not limited to, your payment instrument number (such as a credit card number) and the associated security code. This payment information is processed and stored by Payment Gateway providers, such as Razorpay, in strict compliance with guidelines established by the Reserve Bank of India.
Social Media Login Data. We may provide you with the option to register with us using your existing social media account details, like your Google, Facebook, Twitter or other social media account. If you choose to register in this way, we will collect the Information described in the section called “HOW DO WE HANDLE SOCIAL LOGIN” below.
All personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information.
Information automatically collected
Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Website. When you visit, use, or navigate the Website, we automatically collect certain information that does not identify you personally (such as your name or contact details). This information may include, but is not limited to, device and usage details such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, and information regarding how and when you use our Website, as well as other technical data. This information is primarily collected to ensure the security and functionality of our Website, and for our internal analytics and reporting purposes. In common with many organizations, we also collect data through cookies and similar technologies. The information we collect includes:
- Log and Usage Data. This refers to service-related, diagnostic, usage, and performance information that our servers automatically collect when you access or use our Website. This data is recorded in log files and may include your IP address, device information, browser type and settings, and details about your interactions with the Website (such as date and time stamps associated with your usage, pages and files viewed, searches conducted, and actions taken, including feature usage). Additionally, it may encompass device event information, including system activity, error reports (sometimes referred to as ‘crash dumps’), and hardware settings.
- Device Data: We collect information about the device you use to access the Website, such as your computer, phone, tablet, or other device. This device data may include, depending on the device, details such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration information.
Information collected from other sources
We may collect limited data from public databases, marketing partners, social media platforms, and other outside sources.
To improve our ability to provide relevant marketing, offers, and services, and to update our records, we may acquire information about you from various external sources, including public databases, joint marketing partners, affiliate programs, data providers, social media platforms, and other third parties. This information may include, but is not limited to, mailing addresses, job titles, email addresses, phone numbers, intent data (or user behavior data), Internet Protocol (IP) addresses, social media profiles, social media URLs, and custom profiles, which we use for targeted advertising and event promotion purposes. If you interact with us via a social media platform using your social media account (such as Facebook or Twitter), we may receive personal information from your account, including your name, email address, and gender. The specific personal information collected from your social media account will be subject to the privacy settings of your social media account..
2. HOW DO WE USE YOUR INFORMATION?
We process your information for purposes based on legitimate business interests, the performance of our contract with you, compliance with legal obligations, and/or your consent. The personal information collected through our Website is utilized for various business purposes as outlined below. We process your personal information in reliance on our legitimate business interests, to fulfill or enter into a contract with you, with your consent, and/or to meet our legal obligations. Specific processing grounds for each purpose are indicated next to the relevant purpose listed below.
We use the information we collect or receive:
- To facilitate account creation and logon process. If you choose to link your account with us to a third-party account (such as your Google or Facebook account), we use the information you allowed us to collect from those third parties to facilitate account creation and logon process for the performance of the contract. See the section below headed “HOW DO WE HANDLE YOUR SOCIAL LOGINS” for further information.
- To post testimonials. We post testimonials on our Website that may contain personal information. Prior to posting a testimonial, we will obtain your consent to use your name and the content of the testimonial. If you wish to update, or delete your testimonial, please contact us at [email protected] and be sure to include your name, testimonial location, and contact information.
- Request feedback. We may use your information to request feedback and to contact you about your use of our Website.
- To enable user-to-user communications. We may use your information in order to enable user-to-user communications with each user’s consent.
- To manage user accounts. We may use your information for the purposes of managing our account and keeping it in working order.
- To send administrative information to you. We may use your personal information to send you product, service and new feature information and/or information about changes to our terms, conditions, and policies.
- To protect our Services. We may use your information as part of our efforts to keep our Website safe and secure (for example, for fraud monitoring and prevention).
- To enforce our terms, conditions and policies for business purposes, to comply with legal and regulatory requirements or in connection with our contract.
- To respond to legal requests and prevent harm. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.
- Fulfill and manage your orders. We may use your information to fulfill and manage your orders, payments, returns, and exchanges made through the Website.
- Administer prize draws and competitions. We may use your information to administer prize draws and competitions when you elect to participate in our competitions.
- To deliver and facilitate delivery of services to the user. We may use your information to provide you with the requested service.
- To respond to user inquiries/offer support to users. We may use your information to respond to your inquiries and solve any potential issues you might have with the use of our Services.
- To send you marketing and promotional communications. We and/or our third-party marketing partners may use the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. For example, when expressing an interest in obtaining information about us or our Website, subscribing to marketing or otherwise contacting us, we will collect personal information from you. You can opt-out of our marketing emails at any time.
- Deliver targeted advertising to you. We may use your information to develop and display personalized content and advertising (and work with third parties who do so) tailored to your interests and/or location and to measure its effectiveness.
3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?
We share information only with your consent, to comply with legal requirements, to provide services, to protect your rights, or to fulfill business obligations.
We may process or share your data based on the following legal grounds:
- Consent: We may process your data if you have provided us with explicit consent to use your personal information for a specific purpose.
- Legitimate Interests: We may process your data when it is reasonably necessary to pursue our legitimate business interests.
- Performance of a Contract: We may process your personal information to fulfill the terms of a contract that we have entered into with you.
- Legal Obligations: We may disclose your information if required to comply with applicable laws, governmental requests, judicial proceedings, court orders, or legal processes, such as in response to a court order or subpoena, including responses to public authorities for national security or law enforcement purposes.
- Vital Interests: We may disclose your information if necessary to investigate, prevent, or take action regarding potential policy violations, suspected fraud, threats to individual safety, illegal activities, or as evidence in litigation in which we are involved.
More specifically, we may need to process your data or share your personal information in the following situations:
- Business Transfers: We may disclose or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or part of our business by another company.
- Vendors, Consultants, and Other Third-Party Service Providers: We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to carry out their functions. Examples include payment processing, data analysis, email delivery, hosting services, customer service, and marketing efforts. We may permit selected third parties to utilize tracking technologies on the Website, enabling them to collect data on our behalf regarding your interactions with the Website over time. This data may be used to analyze and track information, assess the popularity of specific content, pages, or features, and gain insights into online activity. Except as described in this notice, we do not share, sell, rent, or trade any of your information with third parties for their promotional purposes. We maintain contractual agreements with our data processors to safeguard your personal information, ensuring that they act only on our instructions, do not share your information with other organizations, and commit to protecting and retaining the data for the duration specified by us.
- Affiliates: We may share your information with our affiliates, including our parent company, subsidiaries, joint venture partners, or other entities under common control with us. We will require these affiliates to adhere to this privacy notice.
- Business Partners: We may disclose your information to our business partners to provide you with specific products, services, or promotions.
4. WHO WILL YOUR INFORMATION BE SHARED WITH?
We share information with the following third parties:
We disclose your information to the third parties listed below, with each category providing clarity on our data collection and processing practices. If your data has been processed based on your consent and you wish to withdraw that consent, please contact us using the information provided in the section titled “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?”
As a rapidly growing startup, we may update the list of third parties or engage with additional unlisted third parties for purposes similar to those described below.
- Advertising, Direct Marketing, and Lead Generation: Google AdSense and Microsoft Ads.
- Account Connectivity: Google account.
- Cloud Computing Services: Microsoft Azure, Amazon Web Services (AWS), and Google Cloud Platform.
- Data Backup and Security: Google Drive Backup.
- Invoice and Billing: Razorpay.
- User Account Registration and Authentication: Google OAuth 2.0 and Auth0.
- Web and Mobile Analytics: Google Analytics.
5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
We may utilize cookies and other tracking technologies to collect and store your information.
We employ cookies and similar tracking technologies, such as web beacons and pixels, to access or store information. Detailed information on our use of these technologies and instructions on how to decline certain cookies are provided in our Cookie Notice.
6. HOW DO WE HANDLE YOUR SOCIAL LOGINS?
If you opt to register or log in to our services using a social media account, we may obtain certain information about you.
Our Website provides the option to register or log in using your third-party social media account credentials (such as Google or LinkedIn). Should you choose this option, we will receive certain profile information from your social media provider. The nature of the profile information received may vary depending on the social media provider but generally includes details such as your name, email address, friends list, profile picture, and any other information you have made public on the respective social media platform.
We will use the information obtained solely for the purposes outlined in this privacy notice or as otherwise communicated to you on the relevant Website. Please be aware that we do not control, and are not responsible for, any additional uses of your personal information by the third-party social media provider. We recommend reviewing their privacy notice to understand how they collect, use, and share your personal information and to adjust your privacy settings on their sites and apps accordingly.
7. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?
We may transfer, store, and process your information in countries other than your own.
Our servers are located in India. If you access our Website from outside India, please be aware that your information may be transferred to, stored in, and processed in our facilities and by third parties with whom we share your personal information (as described in the section “WILL YOUR INFORMATION BE SHARED WITH ANYONE?”) in various countries.
For residents of the European Economic Area (EEA), please note that other countries may not have data protection laws as comprehensive as those in your country. Nevertheless, we will implement all necessary measures to protect your personal information in accordance with this privacy notice and applicable laws.
8. HOW LONG DO WE KEEP YOUR INFORMATION?
We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
9. HOW DO WE KEEP YOUR INFORMATION SAFE?
We aim to protect your personal information through a system of organizational and technical security measures.
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security, and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Website is at your own risk. You should only access the Website within a secure environment.
10. DO WE COLLECT INFORMATION FROM MINORS?
We do not knowingly collect data from or market to children under 18 years of age.
We do not knowingly solicit data from or market to children under 18 years of age. By using the Website, you represent that you are at least 18 or that you are the of such a minor and consent to such minor dependent’s use of the Website. If we learn that personal information from users less than 18 years of age has been deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected age 18, please contact us at [email protected]
11. WHAT ARE YOUR PRIVACY RIGHTS?
You may review, change, or terminate your account at any time.
If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. Please note however that this will not affect the lawfulness of the processing before its withdrawal, nor will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent. If you have questions or comments about your privacy rights, you may email us at [email protected]
Account Information: Should you wish to review or modify the information in your account or to terminate your account, you may do so by contacting us using the contact information provided.
Upon receipt of a request to terminate your account, we will proceed to deactivate or delete your account and related information from our active databases. However, we may retain certain information in our records for purposes including, but not limited to, fraud prevention, problem resolution, investigation assistance, enforcement of our Terms of Use, and compliance with applicable legal obligations.
Cookies and similar technologies:
Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Website.
Opting out of email marketing:
You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in the emails that we send or by contacting us using the details provided below. You will then be removed from the marketing email list — however, we may still communicate with you, for example to send you service-related emails that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes. To otherwise opt-out, you may: Contact us using the contact information provided.
12. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.
13. DO WE MAKE UPDATES TO THIS NOTICE?
Yes, we will update this notice as necessary to ensure compliance with applicable laws.
We may periodically revise this privacy notice. The updated version will be identified by a new “Revised” date, and the changes will become effective as soon as the updated notice is made available. In the event of significant changes to this privacy notice, we may notify you either by prominently posting a notice regarding the changes or by sending you a direct notification. We encourage you to review this privacy notice regularly to stay informed about how we are safeguarding your information.
14. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may contact our team by email at [email protected]
15. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request to review, update, or delete your personal information, please contact [email protected]. We will respond to your request within 30 days.